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FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days following order completion. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are set by the print vendor, and calculated based on your cart total as follows:
| Cart Total From | To | Standard Shipping* | 2-Day Shipping* | Overnight Shipping* | International Shipping Charge* | HI &AK Standard Shipping | HI &AK 2-Day Shipping | HI &AK Overnight Shipping |
| $0.01 | $49.99 | $5.99 | $11.99 | $19.99 | $32.80 | $15.99 | $19.99 | $29.99 |
| $50.00 | $99.99 | $9.99 | $17.99 | $19.99 | $32.80 | $15.99 | $19.99 | $29.99 |
| $100.00 | $149.99 | $14.99 | $21.99 | $23.99 | $58.73 | $22.49 | $25.49 | $35.99 |
| $150.00 | $349.99 | FREE | $23.99 | $34.99 | $69.10 | $24.69 | $28.59 | $45.49 |
| $350.00 | $524.99 | FREE | $37.99 | $57.99 | $119.94 | $28.59 | $49.39 | $75.39 |
| $525.00 | $699.99 | FREE | $74.99 | $99.99 | $133.28 | $46.79 | $97.49 | $129.99 |
| $700.00 | $1749.99 | FREE | $83.99 | $125.99 | $222.16 | $64.99 | $109.19 | $163.79 |
| $1750.00 | $3499.99 | FREE | 105.99 | $149.99 | $322.19 | $98.79 | $137.79 | $194.99 |
| $3500.00 | Plus | FREE | $149.99 | $199.99 | $444.34 | $129.99 | $194.99 | $259.99 |
* Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
- Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
- Crate for MetalPrints over 40x60 $20.00 (required)
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:
| Cart Weight | Ground Shipping | Expedited 2 Day Shipping |
| Up to 5LBs | $ 9.95 | $19.95 |
| 5 - 10 LBs | $15.95 | $29.95 |
| 10-15 LB | $19.95 | $39.95 |
| 15 LB + | $29.95 | $49.95 |
Large Size Products
Due to shipping requirements and the potential for damage, some products over 30" must be crated at an additional cost. All additional Crate fees are included in the product total.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
Individual shipping quotes will be provided before the order is finalized.
FOR MERCHANDISE & GIFTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days following order completion. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are set by the print vendor, and determined by the item and quantity:
| Item | First Item | Each Additional |
| Calendars | $9.99 | $3.99 |
| Puzzles | $5.99 | $2.99 |
| Coasters | $4.49 | $2.99 |
| Phone Cases | $4.00 | $2.00 |
| Mugs (11oz) | $4.49 | $1.99 |
| Mugs (15oz) | $699.99 | $1.99 |
| Greeting Cards (1) | $3.49 | |
| Greeting Cards (10) | $4.99 | |
| Greeting Cards (25) | $11.99 | |
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- We do not accept returns; all sales are FINAL.
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact the artist with your order number for further instructions.
CAN I CANCEL MY ORDER?
All print sales are final. Please contact the artist as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email the artist
WHAT IS AN OPEN EDITION PRINT?
An open edition print is a fine art photography print that has not been designated with a specific edition size. This is the opposite of limited edition print. In theory, a photographer could sell tens of thousands of open edition prints. In practical terms, that's not realistic unless you’re selling $10 prints on cheap poster paper at Walmart or Costco. If you’re reading this website I'm going to assume that you're not here for that kind of cheap, mass-produced artwork. A few photographers like Peter Lik might have possibly sold that many fine art quality prints by nature of his galleries being located in high-volume tourist meccas like Las Vegas but that would be an extreme outlier. The overhead costs of running a gallery like that is a huge barrier to entry; and one that is passed onto the art buyer.
Open edition fine art photography prints shouldn't be confused with cheap Walmart or Costco prints either. Many photographers, including myself, take the time to produce the best photography files possible for printing. Print labs and media types (canvas, metal, paper) are carefully considered for the quality and archival length (longevity) of the printing.
Are open-edition prints of less quality than limited-edition prints? No. Not at all. Anyone can designate any artwork as limited-edition or open-edition. That is at the discretion of the artist. This is generally a marketing decision more than anything to do with the quality of the art. In my case, I set limited editions as pieces that I sign and number personally.
WHO TO CONTACT?
You can reach out at any time by using the contact form below (or under INFO), or email me
HOW CAN I KEEP UP WITH YOUR NEW WORK?
I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter! You can also follow me on social media as I am constantly posting about new work!
- Instagram: instagram.com/danielreaphotography
- Facebook: facebook.com/danielreaphotography
